Logging In

Welcome to our business intelligence solution! This guide will help you sign in to the application and access all the features available to your organization.

Getting Started

To access the application, you'll need to sign in with your credentials. The application supports industry-standard identity providers to ensure secure and convenient access.

Step 1: Navigate to the Sign-In Page

Open your web browser and visit the application URL provided by your organization. You will be automatically directed to the sign-in page if you are not already logged in.

Step 2: Choose Your Identity Provider

The application supports sign-in through anIdentity System(such as Microsoft Entra, Google, or other providers). Click on the sign-in option that matches your organization's setup.

Step 3: Enter Your Credentials

Follow the sign-in flow for your identity provider:

• Enter your email address or username
• Enter your password
• Complete any additional security steps (such as multi-factor authentication, if enabled)

Step 4: Access the Application

Once successfully authenticated, you will be redirected to thehome page. You're now ready to explore the business intelligence features available to you.

Troubleshooting

I Can't Sign In

• Verify your credentials: Double-check that you're using the correct email address and password.
• Check your identity provider: If you're unsure which identity provider your organization uses, contact your administrator or our support team.
• Browser compatibility: Ensure you're using a modern web browser (Chrome, Firefox, Safari, or Edge).
• Clear browser cache: If you encounter persistent issues, try clearing your browser's cache and cookies, then attempt to sign in again.

I Forgot My Password

Password reset is managed through your organization'sIdentity System. Click "Forgot your password?" on the sign-in page and follow the recovery instructions provided by your identity provider.

I Don't Have an Account

If you don't have an account, contact your organization's administrator orsign up. They can:

• Create a new account for you
• Send you an invitation to join the organization
• Configure the appropriateUser Roleand permissions for your needs

Multi-Factor Authentication Issues

If yourIdentity Systemhas enabled multi-factor authentication (MFA):

• Ensure your authenticator app or security device is set up correctly
• Check that your system time is synchronized
• Contact your administrator if you need to reset your MFA settings

Security Best Practices

• Keep your password secure: Never share your password with anyone, including administrators.
• Use strong passwords: Choose a password that is difficult to guess and unique.
• Log out when finished: Always log out when you're done using the application, especially on shared computers.
• Enable multi-factor authentication: If available, enable MFA for additional security.
• Be cautious with links: Only access the application through official URLs provided by your organization.

What's Next?

Once you've successfully logged in, explore the features available to you:

• Dashboards: View and analyze business data with customizable tiles and visualizations
• Time Series: Access 100+ data sources and create advanced charts
• News: Search and analyze content with AI-powered insights
• Geography: Explore location-based data and visualizations
• Entities: Map business entities and relationships
• Alerts: Set up notifications for important events
• Social Analytics: Analyze comments and social media data

For help with specific features, refer to the relevant documentation sections or contact the support team.